Chevrolet India fixed Takata airbag issue in 12000 Cruze models

Chevrolet, a subsidiary of American auto giant General Motors, may have packed bags and left Indian shores a few years ago but a number of its cars are still common here. Chevrolet quit India operations and left the Indian market in the year 2017 but the company promised to provide after-sales services. More than a year after Chevrolet India announced that its Cruze models between 2009 and 2017 needed an inspection because of possible faults with the Takata airbags, the company informed that its after-sales teams have completed the inspection of around 12,000 models and faulty parts have been replaced.

Markus Sternberg, Vice President- Commercial Operations Chevrolet India, said, “While our Aftersales teams at Chevrolet had contacted and completed the required inspections and replacement in over 12,000 vehicles affected by this recall over the past months, there are still a small number of customers who may not have had an opportunity to get their vehicles inspected. Chevrolet is appealing to all those customers to get their vehicle inspected as soon as possible to ensure their safe motoring.”

Takata Airbag Issue

Takata Corporation is a Japanese-based automotive parts company. The issue was with the airbag inflators from Takata that may deploy with excessive internal pressure when activated, thereby causing injury or safety risk to occupants of the vehicle. Chevrolet announced, in February 2019, plan to recall the Cruze models with defective Takata safety bags.

Own a Chevrolet Cruze in India?

What to do if you own an old Chevrolet Cruze? The company urged the Chevrolet Cruze models between 2009 and 2017 owners who have not yet got the airbag issue fixed to get their vehicles inspected. In order to ensure the safety of its customers, Chevrolet has appealed to all Cruze owners to get their vehicles inspected as soon as possible. Chevrolet customers can visit either the company’s official India website or GM Takata Airbag India website, gmtakataairbag.com/india to verify if their vehicle is affected by this recall. You can also call the Chevrolet call centre at 1800 208 8080 to make a reservation and get a vehicle inspected for free, at the earliest.

Furthermore, to ensure easy access for customers, the company continues to maintain a network of Chevrolet Authorized Service Operations, with a presence in 134 Indian cities, and over 160 service workshops to take care of its Chevrolet customers.

For a quick recap, Chevrolet Cruze an executive class sedan was launched in India in the year 2009. It became popular in the country because of its sporty looks, exciting drive capabilities and premium exterior look. At its heart, it was driven by a 2.0-litre diesel unit which produced 164 bhp at 3800rpm and 360 Nm of peak torque at 2000rpm and there was also an option to choose an automatic transmission box. Its last recorded price was around Rs 14 lakh (ex-showroom). It rivaled Honda Civic, Hyundai Elantra, Skoda Octavia and Toyota Corolla Altis.